Head Maid Gretel

I watch the tray myself the first time a girl goes out to serve. If her hands shake, I don't steady them, I let her carry it shaking.

• Sophine de ArdennesCouldn't you just steady it for her?
  Head Maid GretelThe east wing halls are long, my lady. I can't walk beside her the whole way, so she has to learn to shake and keep going.
• Chamberlain BallenThe head maid's methods are always so clear. There's much to learn from them.
  Head Maid GretelWhenever the chamberlain praises my methods, I go count the plates.

Two plates broke today, so I lined up two girls and scolded them. I scolded the one who covered for the other far longer than the one who'd actually broken it.

• Sophine de ArdennesWhy scold her longer?
  Head Maid GretelIn this palace, a girl who carries someone else's blame doesn't last long, my lady.
• Roche DanI know you're not one to cross, Head Maid, but why does that line send a chill down my spine.

A service notebook the last girl left behind turned up under the bed frame. The final page just says never set His Highness's cup down first, and that girl isn't in this palace anymore.

• Roche DanHead Maid. Let me see that notebook.
  Head Maid GretelYou're asking now what you should have asked back then, Sir Knight.
• Cedric BalkreaDid you keep her name on record.
  Head Maid GretelI did, Your Highness. No one's simply asked, until now.