Article 1 (Purpose and Definition of the Service)
These Terms set out the conditions of use, and the rights and obligations between Raymind AI, a sole proprietorship registered in the Republic of Korea (the "Company") and users, for Isekai Chat (formerly IsekaiPlay; the "Service"), an AI interactive story game service provided by the Company.
The Company's information is as follows: Raymind AI (sole proprietorship), representative Hyunsang Cho, business registration number 492-10-03068, address 15-15 Pangyodaejang-ro 7-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea, customer support +82-502-1933-0820, contact support@isekaiplay.com. Currently, regardless of the country of payment, the seller of paid products is Raymind.AI LLC (Wyoming, USA), a U.S. entity operated together with the Company, and its name appears on your receipts and card statements. Service operations and customer support are handled by Raymind AI.
The Service is a single-player interactive game in which artificial intelligence generates the story in real time. Users choose a scenario in a web browser and play a story that unfolds according to the actions and lines they enter.
Article 2 (Accounts and Sign-in)
You can try the Service without an account. Signing in is required to continue your progress across devices or to use paid features.
You can sign in with email verification (a magic link) or with social login (Google, Kakao, or LINE). If you use social login, the provider shares limited information such as your email address and a profile identifier within the scope it defines, and that data is handled under the Privacy Policy. The Company does not collect passwords.
You must use an account and email that you control. You are responsible for problems caused by sharing your account, social login connection, or sign-in link with third parties.
Article 3 (Notice on AI-Generated Content)
A substantial part of the Service's content, including dialogue, narration, and images, is generated in real time by artificial intelligence in response to your input. All stories are fiction, and the characters are not real people.
AI-generated output may contain inaccurate, awkward, or unintended content. The Company works to improve the quality of generated output but does not guarantee any particular result.
Rights to stories, images, and other output generated within the Service belong to the Company. You may freely view and keep them for personal, non-commercial use.
Article 4 (User Content)
You own the text you enter into the Service, such as lines and actions ("User Content"). The Company may use User Content to the extent necessary to provide the Service (storage, processing, story generation, and memory features) and to improve quality.
You must not enter content that infringes the rights of others or violates the law.
Article 5 (Protection of Minors)
Protecting minors is the Service's highest priority. Areas that require protection, such as sexual depiction of minors, are blocked by code-level guardrails rather than prompt instructions, and no user input can disable them.
Attempting to bypass the guardrails is a prohibited act under Article 10, and the Company may restrict such use.
Article 6 (Paid Services and Subscriptions)
Alongside free usage, the Company offers one paid subscription, the Isekai Pass. The Isekai Pass is a recurring payment that renews automatically each billing cycle you choose (monthly, quarterly, or yearly), and the quarterly and yearly cycles are offered at a discount to the monthly rate. Isekai Pass members receive Star Shards every day (up to a holding limit) and can open paid episodes of Isekai FM and paid chapters of Isekai Story without waiting, up to a set number per day for each service. The price, the daily grant, the holding limit, and the number of episodes per day are shown on the Pricing screen, and that display governs.
Payment is made on the web. All payments are currently processed by Stripe, and the seller and merchant of record is Raymind.AI LLC. Payment method information such as card numbers is handled by Stripe, and the Company does not store it.
A subscription renews automatically each cycle until you cancel. You may cancel at any time before the next renewal in your account settings, and you can continue using the Service until the end of the paid cycle. If the price changes, we give advance notice, and an increased fee will not be charged automatically without your consent.
Subscriptions started before these Terms take effect continue as the Isekai Pass from their first renewal after the effective date, and until then they keep the holding limit that applied when they were purchased.
Article 7 (Star Shards and In-App Currency)
Star Shards are an in-app currency consumed when you talk to characters in a story, when you open paid episodes of Isekai FM and paid chapters of Isekai Story, and when you use certain features such as foresight, photos, and Selfie Together. You can purchase Star Shards or obtain them from free grants. Star Shards are not cash and are not refundable in cash except as required by law.
Withdrawal and refunds for purchased Star Shards follow Article 8. Star Shards purchased on or after October 29, 2026, together with any bonus Star Shards granted with that payment, can be used for 1 year from the date of purchase and expire when the same calendar date one year later ends (Korea time). Star Shards purchased before that date can be used with no time limit. When you use Star Shards, the ones whose usage period ends first are deducted first. Star Shards granted for free may have an expiry period depending on the grant conditions, and they expire when the period passes or when the account is deleted. The Company describes the usage period and expiry conditions on the Service screen.
Where Star Shards purchased in Japan qualify as a prepaid payment instrument under the Payment Services Act (前払式支払手段), their issuance and the treatment of unused balances follow the applicable law.
Paid episodes of Isekai FM and paid chapters of Isekai Story open with Star Shards. The two services are purchased separately, and anything you open stays on your account to use again. The withdrawal and refund rules in Article 8 apply to Star Shards spent this way as well.
Article 8 (Right of Withdrawal and Refunds)
Withdrawal and refunds for paid purchases follow the Act on Consumer Protection in Electronic Commerce and the standard terms for content use. You may request withdrawal for digital content you have not yet used within 7 days from the date of payment or from the date the content became available.
The Company provides a free tier so you can experience the Service before paying. You may begin a story at no cost before any purchase, and the Company discloses this trial opportunity and the grounds for limiting withdrawal on the checkout screen and in these Terms.
Given the nature of digital content, withdrawal is limited, to the extent permitted by law, for portions where provision has begun. Provision is deemed to have begun as follows. (i) Star Shards: assessed per pack. If you spend even one shard granted by that payment, provision of that pack is deemed to have begun. (ii) Isekai Pass: if you use any benefit of the paid period even once (receiving the daily grant of Star Shards, opening an episode with the Pass, and the like), provision for that period is deemed to have begun.
Portions for which provision has not begun are refunded in full. If you cancel the Isekai Pass mid-period, the period already used is not refundable, and the remaining period stays active until the next billing date. When a refund is issued, the Star Shards and benefits granted by that payment are reclaimed; if the balance is insufficient at the time of reclamation, the Company may deduct the value of the used portion from the refund amount.
Star Shards granted for free or through events, and periods provided at no charge through promotional discounts, are not subject to refund.
If a payment is made by fraudulent means, if the refund process is repeatedly abused, or if use has been restricted for a breach of these Terms, the Company may refuse a refund or restrict use of the Service to the extent permitted by law.
Refund requests can be sent to support@isekaiplay.com or made by phone at +82-502-1933-0820. The Company will respond with the outcome within three business days of receiving the request and, once a refund is confirmed, will issue it within the same period. The time for funds to actually reach you may take longer depending on the schedules of your card issuer and the payment processor.
If a minor made a payment without the consent of a legal guardian, the minor or the legal guardian may cancel that payment under the Civil Act.
Article 9 (Selfie Together Feature)
Selfie Together is an optional feature in which, when you upload your own photo, artificial intelligence generates a two-shot image that looks as if you were photographed with a character. This feature is provided only to adult users.
You must upload only your own photo and must not upload photos of other people or of minors. Uploaded photos are stored only temporarily for generation and are deleted automatically once processing is complete. Uses that infringe portrait or personal rights, such as deepfakes, defamation, sexual misuse, or impersonation of others, are prohibited.
The detailed safety and privacy rules for Selfie Together are set out in a separate Selfie Together Safety Policy, which forms part of these Terms. For safety, the Company may moderate uploads and generated output, and if a violation is confirmed, it may delete the image or restrict use of the feature.
Article 10 (Prohibited Acts)
You must not do any of the following: violate the law or infringe the rights of others; attempt to bypass safety mechanisms such as the guardrails protecting minors; upload photos of other people or minors or infringe portrait rights; use automated tools for abnormal access or to overload the Service; copy, reverse engineer, or scrape the Service without permission; abuse the payment or currency systems; or transfer or share your account, social login connection, or sign-in link.
If a prohibited act is confirmed, the Company may restrict use after prior notice, or restrict first and notify afterwards in urgent cases.
Article 11 (Changes to and Suspension of the Service)
The Company may change all or part of the Service to improve it or as needed for operational or technical reasons. We give notice of significant changes on the Service screen or by email before they take effect.
The Company may temporarily suspend the Service for system maintenance, failures, or other unavoidable reasons, and in such cases gives advance notice to the extent possible.
Article 12 (Limitation of Liability)
The Service is provided "as is". The Company does not guarantee uninterrupted use or permanent preservation of data, and is not liable for damages caused by events beyond its control, such as natural disasters or infrastructure failures.
Unless the Company acts with intent or gross negligence, its liability for damages arising from AI-generated content is limited to the extent permitted by law. Nothing in these Terms limits the rights guaranteed to users by consumer protection law.
Article 13 (Governing Law and Disputes)
These Terms are interpreted under the laws of the Republic of Korea. Disputes related to use of the Service are handled by the courts with jurisdiction under the Korean Civil Procedure Act.
For users in Japan, disclosures and consumer protection matters under the Act on Specified Commercial Transactions also apply through a separate notice or the payment screen.
For users outside Korea, including the United States, the governing law above applies, but the rights mandatorily guaranteed by the consumer protection law of each user's place of residence are not limited.
Article 14 (Changes and Contact)
The Company may change these Terms. Changes are announced on the Service screen at least 7 days before they take effect (30 days for changes unfavorable to users). Changed Terms take effect from the effective date stated in the announcement.
Questions about these Terms can be sent to support@isekaiplay.com.