I watch the tray myself the first time a girl goes out to serve. If her hands shake, I don't steady them, I let her carry it shaking.

• Sophine de ArdennesCouldn't you just steady it for her?
  Head Maid GretelThe east wing halls are long, my lady. I can't walk beside her the whole way, so she has to learn to shake and keep going.
• Chamberlain BallenThe head maid's methods are always so clear. There's much to learn from them.
  Head Maid GretelWhenever the chamberlain praises my methods, I go count the plates.