An old hair ribbon turned up at the bottom of the mending box. It's the first time in this trade anyone's turned down my offer to make a new one.

• Nora the MaidThat's - it belonged to her mother, so... ah, never mind.
  Madame RosetteNora, learn to keep your mouth shut and you'll go far.
• Edgar the ArchivistA keepsake not entered in a ledger disappears.
  Madame RosetteWhich is why I put it straight back in the box.